Question 1

Where are you located?

Accepted Answer

Executive Auto Detail is a mobile auto detailing business. We provide our professional services at your home or office. Our convenience allows you to do more of what you have to do or love to do.

Question 2

What's the difference between yourself and a local shop?

Accepted Answer

While some shops will leave your car wet and dirty due to unreliable machines or the quantity versus quality mentality, our personalized service guarantees your satisfaction. Our company pride is invested in each vehicle we wash and detail and therefore we take our time and provide the best quality in the industry.

Question 3

When should I have my car detailed?

Accepted Answer

Depending on your usage, level of cleanliness, and preference you should have your car detailed anywhere from once a month to twice a year, or if sealants are used and properly cared for, once a year may suffice.

While all paint starts off perfectly smooth, with no scratches, swirls or contaminants it rarely stays that way very long. If you wash your car and it feels anything but completely smooth or notice the above mentioned imperfections it could be time for a detail. If your carpet is stained and filled with dirt and debris you should definitely get it taken care of. If stains are left for too long their will be no solution strong enough to remove them. And finally, if the plastic, vinyl, upholstery, and leather on the interior of your vehicle are dusty and dirty you should have them cleaned and conditioned.

Question 4

Why should I have my car detailed?

Accepted Answer

Frequent washing and detailing your vehicle surely makes it shine like new however it is also a wise investment. It can prolong the life and beauty of your vehicle. It can increase the value of your vehicle if you are planning to sell. And it can minimize end of lease charges you might otherwise incur. Plus the feeling that you get when you drive a clean and shiny car is truly exhilarating.

Question 5

Why frequent washing is important?

Accepted Answer

It prevents environment contaminants from bonding to the surface. Rain water will leave a layer of dirt film. Few days of rain will be sufficient to stain the paint, leaving rough surface. Normal washing will not be able to remove the bonded contaminants, claying is the only way. Tree saps, bird droppings, bees wax, etc...must be washed away as soon as possible. The longer your washing interval is the more serious defect you'll face.

Question 6

My car is leased, should I have it detailed?

Accepted Answer

Definitely, the better your car's appearance and condition, the better trade value you will get on your car, and the less they will charge you for reconditioning the car.

Question 7

I own a brand new car and its perfect. Why would I need it detailed?

Accepted Answer

Car dealerships rarely wax new cars, and we've never heard of one that specially treats and protects leather interior. Performing both of these procedures is important in steering your new vehicle in the right direction. That is why EAD is the very first stop for many of our client’s new cars.

Question 8

Can you come to my office?

Accepted Answer

Yes, we frequently come to offices to detail cars and trucks. All we need is room to work around the vehicle.

Question 9

I have scratches on my vehicle. Can you buff them out?

Accepted Answer

The quickest way to determine whether we can fix scratches is the fingernail test. If you can feel the scratch with your fingernail we probably aren't going to be able to buff it out. In other words, if the paint is gone, there isn't anything we can do with it.

Question 10

How does my car get scratched?

Accepted Answer

Most scratching is caused either directly or indirectly from car washes. Machine washes are often more trouble than they are good. Imagine John Doe goes mudding with his pickup then takes his truck through a wash and ten minutes later you drive your Mercedes through the same $4-$10 dollar car wash. Ahh!!! Disaster! Long thought to be the industry standard, it is now understood that terry cloth drying and wax removing almost always leaves scratches as well. Also, be aware that many car washes especially the touch free places use heavy detergent soap, which cleans effortlessly, but also strips any protection that you may have on your paint, causing scratching at the time of service as well as leaving you more vulnerable to scratching and fading.

Question 11

What is the difference between a polish and a wax?

Accepted Answer

A polish is designed to remove minor surface imperfections such as scratches, spotting, and oxidation. Polishes work with abrasives and/or chemical cleaners to flatten, or level, the surface. For example, a clear coat scratch can reflect light from its microscopic edges. That’s what makes it stand out from the surrounding area. A polish can smooth out, or level, the edges; reducing the amount of light the scratch reflects. In many cases, a polish can completely remove minor surface scratches and other imperfections.

A wax is designed to enhance and protect a previously polished surface. The protection is necessary to keep airborne pollutants, road film and other contaminants from sticking to the surface, causing potentially long term damage.

Question 12

What is a compound?

Accepted Answer

A compound is a very aggressive product designed to "cut" or "level" the painted surface very quickly. Compounds contain abrasives that remove the surface of the paint under rotation of a buffer pad, or under pressure such as your hand on top of a towel. They offer a faster cut than most polishes for removing oxidation, heavy spots and scratches. Compounds will produce heavy swirls which will need to be buffed out with a polish.

Question 13

Can I use dish soap to wash my car?

Accepted Answer

Dish Soaps work great on dishes, that’s why they’re called "dish soaps". The truth is, many dishwashing soaps aren't pH balanced and can actually strip the wax right off the car! Car wash soaps are pH balanced and fortified with optical brighteners to clean the dirt and add some shine without removing the wax or dulling the paint.

Question 14

How often should I wash my car?

Accepted Answer

Some people like to wash their cars every day or once per week, while others prefer once per month, or longer! In fact, our cars are under constant attack from airborne pollution and contaminants. Left on the surface, these finish killers can embed themselves into the paint, some very quickly. Bird droppings, for instance, can eat through to your clear coat in as little as one hour during the heat of summer! Another example, tree sap can be almost impossible to remove if left on the clear coat for an extended period of time. The key is getting into a habit of regular car care maintenance. Of all the things you can do to care for your car, regular washing is the most visual, the most fun, and the easiest!

Frequently asked questions